Terms & Condition

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These Terms of Use ("Conditions") regulate the access or use that you make, as a person, from any country in the world, of applications, web pages, content, products and services (the "Services") made available by YOOU TECHNOLOGY, LLC a limited liability company incorporated in the United States, with registered office at 12414 Baleria Cove, Orlando, Fl, 32837, registered in the division of coorporciones of the state department of florida with the number L18000031427.




By accessing and using the Services you agree to be legally bound by these Conditions, which establish a contractual relationship between you and YOOU TECHNOLOGY LLC, if you do not accept these Conditions, you will not be able to access or use the Services. These Conditions expressly replace previous agreements or commitments with you. YOOU TECHNOLOGY LLC, may immediately terminate these Conditions or any of the Services with respect to you or, in general, cease to offer or deny access to the Services or any part of them, at any time and for any reason.


Additional conditions may apply to certain Services, such as policies for an event, an activity or a particular promotion, and such supplementary conditions will be communicated to you in relation to the applicable Services. The Supplementary conditions are established in addition to the Conditions, and will be considered a part of these, for the purposes of the applicable Services. The supplementary conditions shall prevail over the Conditions in the case of conflict with respect to the applicable Services.


YOOU TECHNOLOGY LLC, may modify the Conditions relating to the Services when it deems appropriate. The modifications will be effective after the publication by YOOU TECHNOLOGY LLC of said Conditions updated in this location or the modified policies or supplementary conditions on the applicable Service. Your continued access or use of the Services after such publication constitutes your consent to be bound by the Conditions and their modifications.


The collection and use we make of personal information in connection with the Services are in accordance with the Privacy Policy of YOOU TECHNOLOGY LLC, available at https://www.yooutechnologyllc.com. YOOU TECHNOLOGY LLC, may provide a claims processor or an insurer with any necessary information (including your contact information) if there are complaints, disputes or conflicts, which may include an accident, involving you and a third party (including the driver of the transportation company) and such information or data are necessary to resolve the complaint, dispute or conflict.


YOOU TECHNOLOGY LLC, is a provider of technological solutions that allow the efficient provision of transport services to third parties authorized by law, to provide said services; YOOU TECHNOLOGY LLC, is not a transportation company, nor acts as a representative or commercial agent of a transport company.


YOOU TECHNOLOGY LLC manages a Platform and / or the website that serve as a contact portal between Passengers and Drivers


for the conclusion of contracts for Individual Transportation Services.






Subject to compliance with these Conditions, YOOU TECHNOLOGY LLC, grants you a limited, non-exclusive, non-sublicensable, revocable, non-transferable license for: (1) access and use of the Applications on your personal device only in relation to your use of services; and (2) access and use of any content, information and related material that may be made available through the Services, in each case only for your personal, non-commercial use. YOOU TECHNOLOGY LLC and its licensors reserve any right that has not been expressly granted by the present.




You will not be able to:


withdraw any copyright, trademark or other proprietary note from any part of the Services;


reproduce, modify, prepare derivative works on the Services, distribute, license, lease, resell, transfer, publicly display, publicly present, transmit, retransmit or otherwise exploit the Services, except as expressly permitted by YOOU TECHNOLOGY LLC


decompile, reverse engineer or disassemble the Services, except as permitted by applicable law.


link, reflect or frame any part of the Services


cause or launch any program or script in order to extract, index, analyze or otherwise prospect data from any part of the Services or unduly overload or block the operation and / or functionality of any aspect of the Services.


attempt to obtain unauthorized access or damage any aspect of the Services or its related systems or networks.




The Services may be made available or accessible in connection with services and content of third parties (including advertising) that YOOU TECHNOLOGY LLC does not control. You acknowledge that different conditions and privacy policies may apply to your use of said services and third-party content. YOOU TECHNOLOGY LLC does not endorse such third-party services and content and in no case YOOU TECHNOLOGY LLC will be responsible for any product or service of such third-party providers. Additionally, Apple Inc., Google, Inc., Microsoft Corporation or BlackBerry Limited and / or its corresponding international subsidiaries or affiliates will be third-party beneficiaries in this agreement if you access the Services using Applications developed for mobile devices with iOS, Android, Microsoft system. Windows, respectively. These third-party beneficiaries are not part of this contract and are not responsible for the provision or support of the Services in any way. Your access to the Services using these devices is subject to the conditions established in the service conditions of applicable third party beneficiaries.




The Services and all rights relating to these are and will remain the property of YOOU TECHNOLOGY LLC or its licensors. Neither of these Conditions nor your use of the Services transfers or grants you any rights:


about or in relation to the Services, except as regards the limited license granted previously


use or mention in any way the company names, logos, product and service names, trademarks or service marks of YOOU TECHNOLOGY LLC or its licensors.




There are two types of rates, variable and quoted




Variable rates consist of a base charge and incremental charges depending on the duration and distance of your trip. For especially short trips, minimum rates may apply. Please note that we use GPS data from your Driver's phone to calculate the distance traveled on your trip. We can not guarantee the availability or accuracy of GPS data. If we lose the signal, we will calculate the time and distance using the available data of your trip.




In some cases, YOOU TECHNOLOGY LLC may quote you a fee at the time of your request. The appointment is subject to change until the travel request is confirmed. If during your trip you change your destination, make multiple stops or try to abuse the YOOU TECHNOLOGY LLC Platform, we can cancel the fee and charge you a variable rate depending on the time and distance of your trip. YOOU TECHNOLOGY LLC does not guarantee that the price of the quoted rate is equal to a variable rate for the same trip.




SERVICE RATE You may be charged a "service fee" for each trip as set forth in the corresponding page of YOOU TECHNOLOGY LLC.


STAR TIME. In times of high demand for Services ("Prime Time"), you acknowledge that Charges can increase substantially. For all trips with a variable rate, we will make every reasonable effort to inform you about the maximum priority time multipliers in force at the time of your request. For quoted rates, we can include the maximum activity time multiplier in the quoted price of the trip.



CANCELLATION FEE. After requesting a trip, you can cancel it through the application, but keep in mind that in certain cases a cancellation fee will apply. You may also be charged if you do not show up after requesting a trip. Check our Help Center for more information about the cancellation policy of YOOU TECHNOLOGY LLC, including applicable fees.


CHARGE FOR DAMAGE. If a Driver reports that you have materially damaged your vehicle, the passenger agrees to pay a "Damage Charge" of up to $ 250 depending on the extent of the damage (as determined by YOOU TECHNOLOGY LLC at its sole discretion), toward the repair or cleaning the vehicle. YOOU TECHNOLOGY LLC reserves the right (but is not required) to verify or require documentation of damages prior to processing the Rate for damages.



TOLLS In some cases, tolls (or return tolls) may apply to your trip. See our Help Center and the YOOU TECHNOLOGY LLC page of your market for more information on toll charges and a list of applicable tolls and return charges. We do not guarantee that the amount charged by YOOU TECHNOLOGY LLC will match the toll charged to the Driver, if applicable.



 OTHER CHARGES. Other charges and surcharges may apply to your trip, including: actual or anticipated airport fees, state or local rates, event rates as determined by YOOU TECHNOLOGY LLC or its marketing partners, and processing fees for split payments. In addition, where required by law, YOOU TECHNOLOGY LLC will collect applicable taxes. See the YOOU TECHNOLOGY LLC page of your market for details on other charges that may apply to your trip.






TIPS. After a trip and satisfaction in the service provided, you can choose to tip your driver in cash or through the application YOOU TECHNOLOGY LLC. Any suggestion will be provided in its entirety to the corresponding Driver.






Caja Chica is a virtual wallet within the Platform and / or website that allows registered Drivers to be eligible for cases of services paid for at CASH:


top up balance


check the total value of the electronic payments made to the Driver for the services requested through the Platform and / or the website and


request that said payments be transferred by any means available to the effect YOOU TECHNOLOGY LLC


Caja Chica and / or virtual wallet automatically compensates payments between YOOU TECHNOLOGY LLC and the Driver, therefore, (in accordance with the provisions of the Civil Code article), each time the Driver must pay a fee to YOOU TECHNOLOGY LLC, this is deducted from the balance in favor that the Driver has in his Caja Chica and / or virtual wallet. The Drivers will be responsible for paying the taxes and practicing the deductions at the source that correspond according to the law.


If according to the information registered in the Platform and / or the website and based on the GPS and monitoring systems used, there are indications that the services that the Driver declares to have provided were not provided, or there is an error or inaccuracy in the corresponding charges or in case any User submits a claim or complaint related to such collections, YOOU TECHNOLOGY LLC will refrain from paying or transferring to the Driver or User the sums under discussion, until it is accredited, in the judgment of YOOU TECHNOLOGY LLC, the veracity of the provision of services and accuracy of collections.


In the event that YOOU TECHNOLOGY LLC has already paid the Driver sums that are in dispute, the Driver must immediately return said sums and credit to YOOU TECHNOLOGY LLC the totality of the services rendered with truth and accuracy of the charges. YOOU TECHNOLOGY LLC will be able to retain and / or compensate a value equivalent to the sums in discussion, of the balances in favor that the Driver will have in the Caja Chica.


In any case, the sums under discussion that YOOU TECHNOLOGY LLC retains, demands or compensates will include the financial expenses of the transaction, which must be assumed by the Driver when it is not accredited, according to YOOU TECHNOLOGY LLC, the veracity of the benefit of the services and / or the accuracy of the charges.






In order to use most of the aspects of the Services, you must register and keep active a personal user account of the Services ("Account"). To obtain an Account you must be at least 18 years old, or have the legal age of majority in your jurisdiction (if different than 18 years old). The account registration requires you to communicate certain personal information to YOOU TECHNOLOGY LLC, such as your name, address, mobile phone number, as well as at least one valid payment method (either a credit, debit or a member's credit card). payment accepted). You agree to keep the information in your Account in an exact, complete and up-to-date manner. If you do not keep your Account information accurate, complete and up-to-date, even having an invalid or expired payment method may result in your inability to access and use the Services or in the resolution by YOOU TECHNOLOGY LLC of This Terms celebrated with you. You are responsible for all the activity that occurs in your Account and you agree to keep the username and password of your Account safe and secret at all times. Unless YOOU TECHNOLOGY LLC permits otherwise in writing, you may only own one Account.




The Service is not available for the use of persons under 18 years of age. You may not authorize third parties to use your Account, nor may you allow persons under the age of 18 to receive transportation or logistics services from Third Party Providers, unless those are accompanied by you or another adult. You may not assign or otherwise transfer your Account to any other person or entity. You agree to comply with all applicable laws when using the Services and may only use the Services for legitimate purposes (NOT for the transport of illegal or dangerous materials) through this agreement you agree to give the correct and legal use of said transportation and that in the event that due to ignorance and non-consent of the driver you will use the services of the vehicle contracted through YOOU TECHNOLOGY LLC for illegal purposes, you accept and declare your sole responsibility in the use of this service assuming in this way the legal consequences derived from such act, also undertakes not to cause hindrances, discomfort, inconvenience or damage to property, both to the third party provider and to any other party. In some cases, you may be required to provide an identity document or other identity verification element for access or use of the Services, and you agree that you may be denied access to or use of the Services if you refuse to provide the identity document or the identity verification element.




By creating an Account, you agree that the Services may send you informational text messages (SMS) as part of the normal commercial activity of your use of the Services. You may request the non-receipt of informational text messages (SMS) from YOOU TECHONOLOGY LLC at any time by sending an email to support@YOOUTECHNOLOGYLLC.com stating that you do not wish to receive any more such messages, along with the mobile device's telephone number. receive the messages. You acknowledge that requesting the non-receipt of informational text messages (SMS) may affect your use of the Services.




You are responsible for obtaining access to the data network necessary to use the Services. The rates and data rates and messages of your mobile network may apply if you access or use the Services from a wireless device and you will be responsible for those rates and fees. You are responsible for acquiring and updating the compatible hardware or devices necessary to access and use the Services and Applications and any update thereof. YOOU TECHNOLOGY LLC does not guarantee that the Services, or any part thereof, will work on any particular hardware or device. In addition, the Services may be subject to malfunctions or delays inherent in the use of the Internet and electronic communications.




By providing Services as a Driver on the YOOU TECHNOLOGY LLC Platform you represent, warrant and agree that:


1) You have a valid driver's license and are authorized and medically fit to operate a motor vehicle and have all the appropriate licenses, approvals and authority to provide transportation to Users in all jurisdictions in which you provide Services.

2) You are the owner or have the legal right to operate the vehicle you use in providing the Services and such vehicle is in good working order and meets industry safety standards and all legal and state requirements of the Department of Transportation. motor vehicles for a vehicle of this type.

3) Will not drive recklessly while driving, will not drive in an unsafe manner, does not drive a vehicle that is not safe to drive, does not allow an unauthorized third party to accompany you in the vehicle while providing Services, does not provide services as a driver while under the effects of alcohol or drugs, or take measures that harm or threaten to damage the safety of the community of YOOU TECHNOLOGY LLC or third parties.

4) Only provide Services using the vehicle that YOOU TECHNOLOGY LLC has informed and approved, and for which a photograph has been provided to YOOU TECHNOLOGY LLC, and will not transport more passengers than can be safely seated in said vehicle. (and no more than five (5) seven (7) or other passengers to have been designed and authorized by the manufacturer of said vehicle in any case).


5) While providing the Services, you will not operate as a common public carrier or taxi service, will accept the street, charge for travel (unless expressly provided in this Agreement), verify that the user pays in cash or uses a card of credit, affiliated debit or through the reader, such as Square Reader, to accept payments or participate in any other activity in a manner that is inconsistent with its obligations under this Agreement.

6) You will not attempt to defraud YOOU TECNOLOGY LLC or Users on the YOOU TECHNOLOGY LLC Platform or in relation to the provision of your Services. If we suspect that you have engaged in a fraudulent activity, we may withhold applicable fees or other payments for the travel in question.

7) Make reasonable adjustments for Users and / or service animals, as required by law and our Service Animals Policy.


8) You agree that we may obtain information about you, including your criminal and driving record, and agree to provide any other authorization necessary to facilitate our access to those records during the term of the Agreement.

9) You have a valid liability insurance policy (in amounts of coverage consistent with all applicable legal requirements) that you name or program for the operation of the vehicle you use to provide the Services.

  10) You will pay all applicable federal, state and local taxes based on your provision of Services and any payments you have received.




All intellectual property rights in YOOU TECHNOLOGY LLC PLATFORM shall be wholly owned by YOOU TECHNOLOGY LLC. These rights include database rights, copyrights, design rights (whether registered or not), registered trademarks (whether registered or not) and other similar rights where they exist in the world together with the right to apply for protection thereof. All other trademarks, logos, service marks, company names or products established in YOOU TECHNOLOGY Platform are the property of their respective owners. You acknowledge and agree that any questions, comments, suggestions, ideas or other information ("Submissions") that you send us are not confidential and will become the exclusive property of YOOU TECHNOLOGY LLC. YOOU TECHNOLOGY LLC shall have exclusive rights, including all intellectual property rights, and shall have the right to the unrestricted use and dissemination of these Submissions for any purpose, commercial or otherwise, without acknowledgment or compensation to you.


YOOU TECHNOLOGY LLC and other logos, designs, graphics, icons, scripts and service names of YOOU TECHNOLOGY LLC are registered trademarks, trademarks or commercial image of YOOU TECHNOLOGY LLC in the United States and / or other countries (collectively, the " Trademarks of YOOU TECHNOLOGY LLC "). If you provide Services as a Driver, YOOU TECHNOLOGY LLC grants you, during the term of this Agreement, and subject to your compliance with the terms and conditions of this Agreement, a limited, revocable and non-exclusive license to display and use the YOOU Marks. TECHNOLOGY LLC solely in relation to the provision of the Services through the YOOU TECHNOLOGY LLC Platform ("License"). The License is non-transferable and non-assignable, and will not grant any third party any right, permission, license or sublicense with respect to any of the rights granted hereunder without the prior written permission of YOOU TECHNOLOGY LLC, which may exclusively retain discretion. YOOU TECHNOLOGY LLC should not be used in any way that could cause confusion.


You acknowledge that YOOU TECHNOLOGY LLC is the owner and licensor of YOOU TECHNOLOGY LLC Marks, including all goodwill associated with it, and that your use of YOOU TECHNOLOGY LLC Marks will not confer any additional interest or ownership of YOOU TECHNOLOGY LLC on you, but it will redound to the benefit of YOOU TECHNOLOGY LLC. You agree to use YOOU TECHNOLOGY LLC Trademarks, strictly in accordance with the Trademark Use Guidelines of YOOU TECHNOLOGY LLC, which may be provided to you and periodically reviewed, and immediately suspend any use that YOOU TECHNOLOGY LLC determines not to meet or is unacceptable.


You agree that the following terms (1) You will not create any material that uses YOOU TECHNOLOGY LLC Trademarks or any derivative of YOOU TECHNOLOGY LLC Trademarks such as trademark, service mark, trade name or commercial image, that is not expressly approved by YOOU TECHNOLOGY LLC written; (2) Do not use YOOU TECHNOLOGY LLC Trademarks in any way that tends to affect its validity as trademarks, service marks, trade names or trade dress, or use YOOU TECHNOLOGY LLC Trademarks other than in accordance with the terms, conditions and restrictions of the present; (3) Not to take any other action that could jeopardize or impair the rights of YOOU TECHNOLOGY LLC as the owner of YOOU TECHNOLOGY LLC Marks or the legality and / or enforceability of YOOU TECHNOLOGY LLC, including challenging or opposing the ownership of YOOU TECHNOLOGY LLC at YOOU TECHNOLOGY LLC Trademarks; (4) Do not request registration or renewal of trademark registration of any of the YOOU TECHNOLOGY LLC Marks, any derivative of YOOU TECHNOLOGY LLC Trademarks, any combination of YOOU TECHNOLOGY LLC Trademarks and any other name, or any trademark, service mark , trade name, symbol or word that is similar to YOOU TECHNOLOGY LLC Trademarks; (5) Do not use YOOU TECHNOLOGY LLC Trademarks in or in connection with any product, service or activity that violates any law, statute, governmental or standard regulation.


Violation of any provision of this License may result in the immediate termination of the License, at the sole discretion of YOOU TECHNOLOGY LLC. If you create materials with YOOU TECHNOLOGY Marks (in violation of this Agreement or otherwise), you agree that YOOU TECHNOLOGY LLC possesses all rights, title and interest in such materials, including any modifications to YOOU TECHNOLOGY LLC Trademarks or derivative works, based on at YOOU TECHNOLOGY LLC Brands. In addition, you agree to assign YOOU TECHNOLOGY LLC any interest or right you may have in such materials, and provide information and execute the documents reasonably requested by YOOU TECHNOLOGY LLC to allow YOOU TECHNOLOGY LLC to formalize such assignment.


YOOU TECHNOLOGY LLC respects the intellectual property of others and expects users to do the same. If you believe, in good faith, that any material on the platform or services of YOOU TECHNOLOGY LLC infringes your copyright, see our copyright policy for information on how to file a copyright claim.




The following disclaimers are made on behalf of YOOU TECHNOLOGY LLC our affiliates, subsidiaries, parents, successors and assigns, and each of our respective officers, directors, employees, agents and shareholders.


YOOU TECHNOLOGY LLC does not provide transportation services, and YOOU TECHNOLOGY LLC is not a transportation carrier. YOOU TECHNOLOGY LLC is not a public or common transportation company. It is up to the driver to decide whether or not to offer a trip to a user contacted through the YOOU TECHNOLOGY LLC Platform, and it is up to the user to decide whether to request and subsequently accept a trip from a Driver contacted through the YOOU TECHNOLOGY Platform. LLC We can not ensure that a Driver will complete an arranged transportation service. We have no control over the quality or safety of transportation that occurs as a result of the Services.


The YOOU TECHNOLOGY LLC Platform is provided "as is" and without any warranty, condition, express, implied or legal. We do not guarantee and do not promise any specific results from the use of the YOOU TECHNOLOGY LLC Platform and / or the Services, including the ability to provide or receive Services at any given location or time. To the fullest extent permitted by law, we specifically disclaim any implied warranties of title, merchantability, fitness for a particular purpose and non-infringement. Some states do not allow disclaimer of implied warranties, so the above disclaimer may not apply to you.


We do not guarantee that your use of the YOOU TECHNOLOGY Platform or Services will be accurate, complete, reliable, current, secure, uninterrupted, always available, or error-free, or will comply with your requirements, that any defect in the YOOU TECHNOLOGY LLC Platform will be corrected, or that the YOOU TECHNOLOGY LLC Platform is free of viruses or other harmful components. We are not responsible for the connectivity and availability of the platform or the services of YOU TECHNOLOGY LLC, and no guarantee is given with respect to it.


We can not guarantee that each driver is who he claims to be. We only give the guarantee that we made before in the respective entity the check of the documents and background information that the driver has previously sent to us. Use common sense when using YOOU TECHNOLOGY LLC's platform and services, including displaying the photos of the driver you've matched to make sure it's the same person you see in the photo. Please note that there are also risks of dealing with minors or people acting under false pretenses, and we accept no responsibility for any content, communication or other use or access of the YOOU TECHNOLOGY LLC Platform by persons under 18 years of age. in violation of this agreement. We recommend that you communicate directly with each User or potential driver before participating in an organized transportation service.


YOOU TECHNOLOGY LLC is not responsible for the conduct, either online or offline, of any User of the Platform or Services of YOOU TECHNOLOGY LLC. You are solely responsible for your interactions with other Users. We do not take out insurance or are responsible for the personal belongings that drivers or users leave in the car. By using the YOOU TECHNOLOGY LLC Platform and participating in the Services, you accept those risks and you agree that YOOU TECHNOLOGY LLC is not responsible for the acts or omissions of the Users in the YOOU TECHNOLOGY LLC Platform or that you participate in the Services.You are responsible for the use of your user account in YOOU TECHNOLOGY llc .